Returns & Exchanges

At Lily and Todd, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your selection isn't the perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Place the unwashed and unworn garments in their original packaging, ensuring all designer tags remain securely attached.

3

Print and Ship

Download your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing